This privacy statement pertains to both the Touchtown website and the Touchtown service.|
Touchtown is a web based service provided by Touchtown Inc.
OUR POSTAL ADDRESS IS:
201-B Ann Street
Oakmont PA 15139 USA
YOU CAN REACH US BY:
At Touchtown, we recognize the increased importance of electronic commerce and the growth of the Internet as a part of everyday business transactions. We understand and appreciate your need to control your personal data as you take advantage of the Internet. That's why we maintain strict internal policies that exceed industry standards concerning your privacy. Questions regarding this statement should be directed to null.
The personal, private information that you provide to us is not provided to unrelated third parties except in rare cases involving possible violations of our use policies or legal statutes. We do collect some data, always with your knowledge and consent, that is used to fulfill orders and otherwise enhance content to better meet the needs of our users.
We will not share or sell your individual personal information to companies for marketing purposes. We may sell aggregated usage information and/or demographic information to third parties, or use it to attract potential customers or partners.
We will not give your password to anyone under any circumstances.
Note that our service may contain links to other sites. We are not responsible for the content or privacy practices employed by other sites. Other Web sites may have different privacy policies or no policy. You should review the privacy policies of any Web site before providing personal information.
Does Touchtown ask for personal information? Yes. Touchtown asks for your name and other limited personal information when you become a member, and we use that information to serve you better. Most of this information is optional and may be entered at your discretion.
How does Touchtown use my personal information? Our goal is to provide you with the best Touchtown experience possible, and that is the primary goal of collecting personal information. We use it when you contact us for customer support, to help us serve you better. And we also use it to keep track of your account status and to send you notices about your account if necessary.
We may also use your personal information to let you know about new features that might be of interest to you.
We may provide account information to collection agencies when customers do not pay their bills. We restrict the use that can be made of this information to collection activities only for our charges and for the charges we bill for others.
Other than as described above, we do not sell, rent or otherwise distribute your personal information to any advertisers or for any commercial purpose.
If you tell us in writing to release your account information to someone, we will honor your request and provide that information.
What do you do with my personal information? The information we obtain from you is generally necessary for us to provide your services and design new services for your future use. For example, we need to know your name, address and the services you buy from us to properly provide and bill for those services. When you call us, our representatives pull up account records and may refer to your bill, your usage patterns, and other information we have to answer questions you may have or recommend how we can best serve you.
We may also use information in our records to protect our customers, employees or property - for instance, to investigate fraud, harassment or other types of unlawful service activities involving our service or other carriers that we do business with. In some cases, it may be necessary to provide this information to the government or third parties who make a lawful demand for it.
We share information within our organization to enable us to better understand our customers' product and service needs, and to learn how to best design, develop, and package products and services to meet those needs.
What if I find an error in my personal information? We want the information we obtain and use about customers to be accurate. If your service information or your personal contact information changes or you see an inaccuracy on your Touchtown bill, let us know so we can correct it.
Does Touchtown request or require any personal financial information? To facilitate payment and fulfillment for membership, we request personal credit card or debit card information. If you do not wish to share this information with us online, you may give us your credit card information over the phone.
Will Touchtown disclose any of my personal information to third parties? We will not disclose any of your personal information, except with your knowledge and consent as described in this policy or as may be required by law, or to protect our rights or property or the safety and wellbeing of our other customers.
Circumstances where limited personal information may be disclosed are specifically described when the data is collected, such as in the User Agreement or in the rules of sweepstakes or other promotions. In all cases you control what, if any, information you disclose.
We reserve the right to disclose aggregated user statistics, such as "45% of our users are female" or "47% of our users earn $50,000 or more per year" in order to describe our product and services to prospective partners and other third parties.
Additionally, if you click away from Touchtown to visit the site of any third party, you may be asked for your credit card or other personal information in order to purchase or use products and services offered. These companies have their own privacy and data collection practices. We have no responsibility or liability for these independent policies. You should therefore review their privacy policies carefully if you have concerns about how your information may be used.
Will Touchtown use my information for direct mailings? Only at your option. Touchtown will occasionally send e-mail messages to advise members when new information has been posted to the Web site or to announce special product and service offerings that we feel may be of interest to you. If you do not want to receive such mailings, you may opt out at any time by using the unsubscribe link listed in the email.
May I refuse to provide personal information to Touchtown? Yes and No. To use Touchtown you must provide certain information such as your name and address. Some other fields, such as telephone number, are optional.
Does Touchtown use "IP Addresses"? We do use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is also used to gather broad demographic information such as geographic distribution of our members.
Since we do not accept banner advertising, third parties cannot place cookies on your computer while you are in Touchtown. However, if you visit websites or web based services outside of our control, those websites and services may place cookies on your computer.
Are emails recorded and saved? Yes, however we do not examine the contents of individual emails except as may be required by law. Email messages are never shared with third parties except as may be required by law.
Contacting Us: If you have any questions about this privacy statement, the practices of this site, or your dealings with this Website, you can contact us at the address shown at the top of this notice.
© Touchtown 2009